1. Overview
Zolt builds storefront, digital delivery, course hosting, membership, and direct tipping software for independent creators, developers, educators, and freelancers worldwide. This Acceptable Use Policy ("AUP") forms part of our Terms of Service and governs every creator page, uploaded file, embedded widget, broadcast message, and checkout link hosted on zolt.me.
2. Prohibited Content & Activities
You may not use Zolt to publish, sell, distribute, fundraise for, or link to any of the following:
Child Sexual Exploitation & Abuse (CSAM)
Zero tolerance. Any content depicting, promoting, or facilitating the sexual exploitation or abuse of minors results in immediate permanent account termination and mandatory reporting to the National Center for Missing & Exploited Children (NCMEC) and law enforcement.
Sexually Explicit & Adult Content
Pornography, non-consensual intimate imagery, escort services, or commercial sexual services. Artistic nudity in educational illustration or fine-art contexts may be permitted only if compliant with connected payment network rules.
Violent Extremism & Terrorism
Content or fundraising supporting designated terrorist organizations, violent extremist groups, hate militias, or incitement to real-world violence.
Hate Speech & Targeted Discrimination
Products, memberships, or campaigns that dehumanize, incite hatred against, or promote violence toward individuals or groups based on race, ethnicity, nationality, religion, disability, gender, or sexual orientation.
Fraud, Scams & Deceptive Schemes
Phishing pages, pyramid or Ponzi schemes, fake giveaways, counterfeit digital licenses, deceptive income guarantees, card-testing storefronts, or misrepresented charities.
Impersonation & Identity Deception
Impersonating another creator, public figure, brand, charity, or organization to solicit tips, memberships, or product sales.
Illegal Goods, Malware & Controlled Items
Narcotics, firearms, ammunition, explosives, stolen credentials, spyware, exploit kits, cracking tools, academic cheating services, unlicensed medical or financial products, or pirated copyrighted software and media.
Harassment, Doxxing & Coercion
Publishing private personal information (doxxing), stalking, blackmail, extortion, or organizing targeted harassment campaigns.
Money Laundering, Sanctions & Self-Tipping
Transaction laundering, wash trading or self-tipping with stolen or synthetic cards, sanctions evasion (OFAC, UN, EU, UK), or disguising prohibited commercial transactions as creator tips.
Spam & Unsolicited Bulk Messaging
Uploading non-consensual email lists to Zolt broadcast tools, sending deceptive marketing messages, or artificially inflating storefront traffic via bots.
3. Permitted Digital Commerce
Zolt welcomes lawful creative, technical, and educational work, including:
- Software tools, UI kits, Figma systems, Notion workspaces, and open-source sponsorships
- Ebooks, technical guides, cohorts, and structured video courses
- Photography LUTs, Lightroom presets, 3D assets, sample packs, and original music
- Audience memberships, newsletter clubs, and voluntary creator tips
- Freelance deliverables, creative retainers, and verified live-sale items where permitted by your connected processor
4. Connected Payment Provider Compliance
Creators on Zolt connect their own Merchant of Record account or verified domestic payment rails (such as Dodo Payments, Razorpay, UPI, PayTabs, Tap, Paymob, Square, or local bank links). You are independently bound by your connected payment provider's prohibited-business list, KYC/AML verification requirements, and card-network rules.
Using a Zolt storefront to route undisclosed high-risk activity, evade merchant underwriting, or process card testing will result in immediate storefront suspension and cooperation with affected payment networks.
5. Enforcement & Actions
When we detect or receive a verified report of a policy violation, our Trust & Safety team applies proportionate action based on severity and risk:
| Severity | Examples | Action Taken |
|---|---|---|
| Minor / First-time | Unintentional metadata violation, borderline listing copy | Written notice with 48 hours to remediate or unpublish item |
| Moderate / Repeat | Repeated prohibited listings, copyright infringement, spam | Immediate listing removal and temporary storefront suspension |
| Severe | Scams, impersonation, stolen goods, wash transactions, harassment | Immediate permanent account termination and processor notification |
| Critical / Illegal | CSAM, terrorism financing, sanctions evasion, cybercrime | Immediate permanent ban, asset preservation, and law-enforcement referral |
6. Reporting Violations
Anyone may report suspected violations; no Zolt account is required:
Trust & Safety / Abuse Reports: trust@zolt.me or abuse@zolt.me
Include: Storefront or product URL, description of the violation, and supporting screenshots or copyright documentation.
Mandatory Statutory Reporting: Suspected CSAM is reported immediately to the NCMEC CyberTipline (cybertipline.org) pursuant to 18 U.S.C. § 2258A.
7. Appeals Process
If you believe an enforcement decision was made in error, submit an appeal within 30 days to support@zolt.me with your @username and supporting documentation. Appeals are reviewed within 10 business days. Zero-tolerance safety violations (CSAM, terrorism, verified fraud) are not eligible for reinstatement.
8. Policy Updates
We may update this Acceptable Use Policy to reflect evolving legal requirements, card-network standards, or platform capabilities. Material changes will be announced with an updated effective date on this page.