1. Introduction
This Privacy Policy explains how Zolt collects, uses, stores, and protects your personal information when you use our platform at zolt.me. We are committed to protecting your privacy and handling your data transparently.
2. Information We Collect
Information you provide:
- Account information: name, email address, username, password
- Profile information: bio, social media links, profile picture
- Payment information: payout method details (PayPal email, bank details, wallet address)
- Product information: digital products you upload for sale
- Communications: messages you send through the platform
Information collected automatically:
- Device information: browser type, operating system
- Usage data: pages visited, features used, time spent
- IP address and approximate location
- Cookies and similar tracking technologies
Payment information:
- We do NOT store your credit card numbers
- All payment processing is handled by Stripe, a PCI-compliant payment processor
- We receive transaction confirmations and metadata from Stripe
3. How We Use Your Information
- To create and manage your account
- To process payments and payouts
- To display your public creator page
- To communicate with you about your account and transactions
- To prevent fraud and ensure platform security
- To improve our Service and user experience
- To comply with legal obligations
- To enforce our Terms of Service
4. Information Sharing
We do NOT sell your personal information. We share information only with:
- Payment processors — to process transactions
- Cloud service providers — to host and store data
- Law enforcement — when required by law or to protect our rights
5. Public Information
The following information is publicly visible on your creator page:
- Your display name and username
- Your bio and what you're creating
- Your profile picture
- Your social media links
- Your products and their prices
- Supporter names and messages (supporters can choose to be anonymous)
Your email address, payout details, and balance are NEVER publicly visible.
6. Data Storage & Security
- Your data is stored securely using industry-standard encryption
- We use Supabase (hosted on AWS) for database storage
- Passwords are hashed using bcrypt and never stored in plain text
- We use HTTPS encryption for all data transmission
- We regularly review our security practices
7. Cookies
We use essential cookies to keep you logged in and maintain your session. We do not use tracking cookies or third-party advertising cookies. You can disable cookies in your browser settings, but this may affect the functionality of the Service.
8. Your Rights
You have the right to:
- Access — Request a copy of your personal data
- Correct — Update or correct inaccurate data
- Delete — Request deletion of your account and data
- Export — Request a copy of your data in a portable format
- Object — Object to certain processing of your data
To exercise these rights, contact us at support@zolt.me
9. Data Retention
We retain your personal data for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal or regulatory purposes. Transaction records may be retained for up to 7 years for tax and accounting purposes.
10. Children's Privacy
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.
11. International Data Transfers
Your data may be processed and stored in countries outside your country of residence, including the United Kingdom, United States, and European Union. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website. Your continued use of the Service after changes are posted constitutes your acceptance of the updated policy.
13. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
support@zolt.me